IF YOUR TEENAGER IS ENROLLING IN A-TEC WE WILL DO EVERYTHING FOR YOU!
If your teenager is not enrolling in A-TeC follow the steps below.
Step 1 - First, ensure that you have a "Family Membership", by clicking on "Account Settings" in your drop-down menu, then look under the "Subscriptions" tab.
Step 2 - Ensure that you are NOT using a username handle (ex. supermom2014) for your profile name or account name. You must use your first name and last name in both areas just like you would normally write them - (ex. Jane Smith).
Step 3 - Have your teenager sign up for their own personal free-account.
Step 4 - Please send a "Teenager Account Request" to A-T Support via a Support Ticket. Click here to create a new Support Ticket now.
Step 5 - Please be sure to enter "Teenager Account Request" in the subject line and add your teenager's profile name in the body of the message. (ex. John Smith) We will do the rest and let you know when your teenager is set up on your family membership.